Transaction Disputes

If you have a problem with a purchase, you can open a dispute to request a resolution. Disputes are reviewed by our support team and typically resolved within 48 hours.

Before opening a dispute:

• Contact the creator directly to try to resolve the issue first
• Review the resource description to ensure it matches what you expected
• Check our Refund Policy to understand what qualifies for a refund
• Gather any evidence such as screenshots or error logs